Cancellation Policy

All products dispatched by our company are subjected to comprehensive quality assurance procedures. We will only entertain requests for returns or exchanges under the circumstances of damage incurred during transit or the delivery of an incorrect item on our part. Should you encounter such an issue, we kindly request that the item(s) be returned in their pristine, unworn state, inclusive of all original packaging. It is imperative to note that all transactions conducted through our online platform are irrevocable, with no possibility for refunds or exchanges, barring the aforementioned conditions.

EXCHANGE PROCESS

To commence the return process, we request that you contact us within a three-day period subsequent to the receipt of your package. This can be done by forwarding an email to info@midastouch-jewelry.com, accompanied by photographic evidence of the damaged or incorrect item(s), which will aid in expediting the procedure.

Following the endorsement from our Quality Control division, we will instruct you to dispatch the item back to our facility. It is essential that the merchandise be contained within its original packaging. We reserve the right to decline returns of jewelry that exhibits signs of wear or damage resulting from improper handling.